Knowledge Management (KM) Training Course, PD Training, Monday, 14. October 2019

This Knowledge Management (KM) training course teaches you how to implement an efficient method of collecting and using the informational assets and intellectual resources of the employees for the purpose of assisting in organisational success. This Knowledge Management course from PD Training teaches you how to create a system that captures knowledge purposefully for incorporation into business strategies, policies and practices at all levels of the organisation.
This course helps construct the knowledge base of the organisation by improving, systematising, retaining and making use of the intellectual resources of its employees. Such intellectual resources are acknowledged as an important competitive edge and a driver of effectiveness for every organisation.
The PD Training Knowledge Management Training Course gives you the ability to develop a knowledge management model, understand the life cycle of information, learn the rationale behind information management and the implementation and customisation of knowledge management systems.
This course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Learning Outcomes

Describe the concepts behind knowledge management (KM)
Examine the Do's and Don'ts of successful knowledge management
Interpret the knowledge management lifecycle
Identify the knowledge management paradigm
Learn about the knowledge management models
Build a rationale for KM in a company
Develop a KM implementation in a company

Course Outline

Knowledge Management (KM) Training Course - Lesson 1 Getting Started 

Workshop Objectives

Knowledge Management (KM) Training Course - Lesson 2 Understanding Knowledge Management (KM) 

What is Knowledge
What is Knowledge Management
A Brief History
Applications in the Workplace

Knowledge Management (KM) Training Course - Lesson 3 Do's and Don'ts 

Data, Information and Knowledge
The Tacit Mode

Knowledge Management (KM) Training Course - Lesson 4 The KM Life Cycle 

Understanding Episodes

Knowledge Management (KM) Training Course - Lesson 5 The New KM Paradigm 

Paradigms of the Past
The New Paradigm
Implications and Applications
The Knowledge Management End Game

Knowledge Management (KM) Training Course - Lesson 6 KM Models 

The Nonaka and Takeuchi Model (SECI)
Wiig Model
Kakabadse Model
Boisot Model

Knowledge Management (KM) Training Course - Lesson 7 Building a KM Rationale 

Why Rationale is Necessary
Building a Business Case
Finding Success Stories
The Commodisation/Customisation Model

Knowledge Management (KM) Training Course - Lesson 8 Customising KM Definitions 

Components of a Knowledge Management Definition
Customising the Components
Creating a KMBOK

Knowledge Management (KM) Training Course - Lesson 9 Implementing KM in Your Organisation 

Gathering Support
Identifying Opportunities for Revenue Streams
Key Knowledge Management Techniques
A Map for Success
The No-Budget Scenario

Knowledge Management (KM) Training Course - Lesson 10 Tips for Success 

About the Chief Knowledge Officer
Knowledge Management Skill Checklist
The Knowledge Management Imperative
The Hype Curve
Barriers and Helpers to Success

Knowledge Management (KM) Training Course - Lesson 11 Advanced Topics 

The Knowledge Management Maturity Model
Absorptive Capacity
Process Model Types

Knowledge Management (KM) Training Course - Lesson 12 Wrapping Up 

Words from the Wise
Action Plans and Evaluations


Monday, 14. October 2019, PD Training, Knowledge Management (KM) Training Course

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